California Long-Term Care Ombudsman Program
By nursing-home-lawyer | March 22, 2007
Like all states, California has a Long-Term Care Ombudsman Program. Here’s some info from their website:
The goal of the State Long-Term Care Ombudsman Program is to advocate for the rights of all residents of long-term care facilities. The Ombudsman’s advocacy role takes two forms: 1) to receive and resolve individual complaints and issues by, or on behalf of, these residents; and 2) to pursue resident advocacy in the long-term care system, its laws, policies, regulations, and administration through public education and consensus building. Residents or their family members can file a complaint directly to the local Long-Term Care Ombudsman or by calling the CRISISline. All long-term care facilities are required to post, in a conspicuous location, the phone number for the local Ombudsman office and the State CRISISline number 1-800-231-4024. This CRISISline is available 24 hours a day, 7 days a week to receive complaints from residents.
Californians, for information on services in your area for seniors or adults with disabilities, call toll-free: 1-800-510-2020
Outside California, call the toll-free: Eldercare Locator service at 1-800-677-1116
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Topics: California Long Term Care Ombudsman |
